This policy outlines some of the key measures we have taken to reduce the risk of spreading coronavirus (COVID-19). Please note the content may be subject to change.
Adhering to guidelines
Throughout the pandemic, we will be following guidelines issued by the government, NHS, other relevant authorities and our professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).
COVID-19 Risk Assessment
We have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:
Prior to seeing any of our clients, we will be:
Enhanced cleaning and hygiene measures
We have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any porous or single-use items, such as towels and couch roll. Strict personal hygiene measures will also be adhered to, including regular handwashing/ sanitising.
Adapting or restricting treatments
It may be necessary for us to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect our clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.
Maintaining social distancing
Please note that while many treatments involve close contact, we will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance whenever possible during the appointment, and when arriving and leaving for an appointment.
If a treatment is cancelled or deferred at short notice because a client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have COVID-19 or symptoms of COVID-19.
For more information…
I am happy to be contacted to discuss any aspect of your treatment during this time. Please contact me at: Total Relaxation
Name: Francine Cox
Date: 7 April 2021